Getting Support

Start with self‑help

Check common fixes and known issues before you write in. Many problems resolve faster this way.

• Troubleshooting
• Configuration
• FAQ

If those do not solve it, try the community or email support.

Community (free)

Respira for WordPress GitHub Community – Discussions, wiki, prompt recipes:

• Community Hub
• Discussions (Q&A, troubleshooting, feature requests)
• Wiki (tested prompts, integration guides)

Discord – Quick questions, real-time help:

• Join Respira Discord

What is included with your license

Use the same email address for all plans: word@respira.press.

• Maker, Builder, Studio and Founder
  Email support at word@respira.press, or from the support centre in your dashboard.

• WooCommerce add‑on
  Technical support is included while your add‑on subscription is active.

• Bug reports from your AI chat
  When a tool misbehaves, ask your agent to file it with respira_report_issue. The report arrives with the exact call attached, and you can follow its status in your dashboard.

Response time is typically within 24 hours for all licenses. Fixes ship several times a week, and every release is listed at respira.press/releases.

Who you are talking to

Support emails go directly to Mihai, the Respira founder.

You always get a human response, not an automated support bot.

If you stop using Respira

Everything Respira writes is native WordPress and page builder content stored in your own site, snapshots included. Your pages keep working when the plugin is switched off or a license ends; only new AI edits stop. The plugin is licensed GPLv2 or later, and the MCP server is MIT.

How to contact support

Email: word@respira.press

You can write in about:

• Installation or update issues
• Configuration problems or unexpected behavior
• Errors when running audits or tools
• Billing or license questions related to Respira or the WooCommerce add‑on

What to include in your message

Include these details so Mihai can understand and fix the problem quickly:

• WordPress version you are running (for example, 6.4.x)
• Respira plugin version and, if relevant, WooCommerce add‑on version
• What you were trying to do when the issue appeared
  Short description of the action or workflow.
• Exact error messages you saw
  Copy and paste the text or attach screenshots.
• Your site URL and whether it is staging or production
• Recent changes just before the issue started
  For example: new plugins, theme changes, hosting changes, or major updates.

Providing this checklist in your first email usually means fewer follow‑up questions and a faster resolution.